Prepaid Electricity | Eskom urges customers to recode meters by 24th November: Daphne Mokwena

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Prepaid Electricity | Eskom urges customers to recode meters by 24th November: Daphne Mokwena


Power utility Eskom is urging all prepaid electricity customers to recode their meters by no later than the 24th November. This has been mandated by the Standard Transfer Specification Association. The utility says after 24 November, meters will no longer be able to accept electricity tokens unless they are updated to Key Revision Number 2….

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@AmahleMasuku-z7m

I was trying to recode my electricity metre it don't accept those 60 bombers of a token

@MasiloLetswalo

I want to update my electricity

@JohnMelane

Eskom must first clean his or her house I've been applying for a meterbox because my one became blank until now its a fourth year now I've got references and i also went to their offices at Belleville now how must i recode without a meter box they must go back and check the people's complaints and also their technician's if you 0:04 0:04 ask them they told you they are not here for you 😮 now i depend on the neighbors for power

@jerrynovember

HOW DO I KNOW IT IS UPDATED?

Because we bought electricity so many times that we don’t know if we already got those 20 digits or not. So how do I know I already updated my box by mistake ???

@BuyaniPatrickFoster

How do I recode?

@mokgadishai-ex3lo

How do I know my meter is updated

@JonasTapala-f3e

If ive to be given these tokens again, ill be happy to get them together with procedure as to how to load them to avoid mistakes. Eskom should reset its system so it can generate recoding tokens again if we have to buy electricity. Because i heard no eskom personel or constructor will visit homes, we'll get sms with recoding token. Why can eskom generate these token for those dont have electricity. I was given a reference number and told the matter i reported will be attended in 48 hours but that did not happen.

@JonasTapala-f3e

If ive to be given these tokens again, ill be happy to get them together with procedure as to how to load them to avoid mistakes. Eskom should reset its system so it can generate recoding tokens again if we have to buy electricity. Because i heard no eskom personel or constructor will visit homes, we'll get sms with recoding token. Why can eskom generate these token for those dont have electricity. I was given a reference number and told the matter i reported eill be attended in 48 hours but that did not happen.

@JonasTapala-f3e

Hi I did received those tokens, token 1 and token 2 that came with free token and token I purchased, but I punched them in and they were not accepted. What is it I must do. Cos I even bought additional 5, but those extra ones don't have extra tokens, just purchased tokens still cannot load them. I bought all these through bank App. What is it I must do…..

@Vee347

I only get one 20 digit code

But what if you don't get numbers we buy electric and our Meters don't get electric

@TheChe_23.

How? Please ask them to communicate properly?

May we get free electricity pre paid meters for the first time . I would like the split meter box for 2 homes on 1 property

@morganchetty7593

Why is there no notification placards or programmes outside or inside rent offices across all district municipalities to show customers on how to recode upgrade their meters. Why hide or shy away from ratepayers as this is govermental or gazetted by goverment. All rent offices should have clear notifications for all customers (ratepayers) to be aware.

@ThingazwaNkampule

I need help about my electricity

@ThingazwaNkampule

I have a problem I buy electricity at shop,garage the meter is not working

How are we recode our meters?

I wish my meterbox to be upgraided very soon because i can't buy elctricity to any retailer at the moment.

@louisamfolo6359

Will I have to buy electrity before I recode?If so,is it advisable to purchase it with my bank?

@peterteske4008

I've been waiting for those extra 20-digit numbers for months. There's always only one 20 digit-number, the credit token. Eskom has no customer service, so there's no way to find out what's going on (they make me wait on the phone for 50 minutes and simply disconnect the call when it's eventually my turn, never respond to emails, and that Alfred app is clueless).

@hestersenekal5040

What must I do and where can I go to do this please. Can you help me with this and what and where to do and go please.

@507mosco

How are we expected to recode our meters without proper instructions on how to do so?

@takithetutor8300

Complaints are no different to load shedding

@penelopehunt2371

Useless b@$tards

@JosephHugo-jy9vc

Can we than at this moment buy a new meter

@claymileson6456

Waffle waffle, we are waiting to find out exactly how the recoding is to be done.

@Martha-i9z

Does the lady who tells us about Eskom, is she staying at Suburbs. We at the locations we are Suffering, pensioners, taking care of our grandchildren. Sometimes we go to bed on an "Empty, Empty stomach.

@Martha-i9z

@AbbertGovender,truelly speaking. 💅💅💅❤️❤️❤️💯💯

@Martha-i9z

@GeraldNagel is it true?

@Martha-i9z

@ArthurMtshali,💯💯 Right.

@ObakengMarumoloe

How?

@SarahArendse-ts2pk

Nobody tell us where do you get tokens

@SarahArendse-ts2pk

How do you update the meters

@DMSOLUTIONSADMIN

THEY SAY MUST RECODE BUT THEY REFUSE TO TELL US HOW THESE PEOPLE ARE USLESS MAN PUT A DISCRIPTION ON HOW TO DO THIS, THE ONLY THING THEY WILL SAY IS WE NEED TO RECODE OR WE WONT HAVE ELECTRICTY AFTER NOVEMBER THEY SO DUMB

@GeraldNagel-q8u

Eskom has already stopped prepaid meters on 20 October 2024. Many of us cannot upgrade nor buy or load electricity. Alfred communication, phone calls, emails with no result for days. ESkom has faulty meters now and have to replace. FACEBOOK has many entries with complaint. I have reported to the local newspaper on the Westcoast. Don't think it will help. NO ELECTRICITY. I hare the word "escalted being used by Eskom. Hope SABC will up.

@RickOShay

Eskom should not feel proud – they are grossly overpaid to do one thing – to keep the lights on. They are not being paid to run up hundreds of billions in debt! When Eskom is no longer bankrupt and makes a profit – and has kept the lights on for 5 years – then we'll applaud them – not before.

@RickOShay

SABC teach your presenters and interviewers basic skills! What information does the viewer need?!

Does this affect all meters or just those in Eskom areas?

How do we recode our meters?

How do we contact Eskom in the event of a recoding problem?

@afrikaazanialuti

Is this why I am unable to load my voucher?

@diatilenthoba8262

R100, electricity don't finish a week… with this high unemployment life is tough 🤞

@powlly5738

Eskom is throwing a problem on our laps without doing anything to help. I couldn't buy electricity from the shops or online today. 22 Oct 2024
We already have a crisis

@ArthurMtshali

This is pin pocketing

@ArthurMtshali

Where do we get these & who is installing for us