HILTON CANCUN RESORT Cancun, Mexico 🇲🇽【4K Resort Tour & Review】All Inclusive Done Right!

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HILTON CANCUN RESORT Cancun, Mexico 🇲🇽【4K Resort Tour & Review】All Inclusive Done Right!


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Watch this video if you want to see what the new All Inclusive 5-star Hilton Cancun Resort is all about. A full resort tour and review is coming up!

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37 Comments

  1. Thanks for the thorough review, going in two weeks and this was very helpful. How do you recommend making reservations for the restaurants before arrival?

  2. 19:10 Here's my opinion on those room key bands. They're convenient and all, but what is the first thing someone wipes with their dominant hand every morning? Then down to reach right over the buffet. It's unfortunate being a germaphobe.

  3. Definitely superior and better deal by far than the Waldorf part of this complex. Big downfall for me is to far from the town. And regarding the bed sheets you can ask hotel to change them over to cotton sheets not scratchy, but for a fee.

  4. I spent 2 nights at the Hilton Cancun all inclusive, it is a great comfy hotel but it is located in the middle of nowhere , no chance to get outside without a car. I was really disappointed of the beach, it is small, the water looked dark green, not blue, and there was lots of sea weed although they tried to keep it away with the floating barrier. The beach of our Hotel in the Cancun Zona Hotelera was much better and much more Caribbean style. The food from the buffet was ok, but nothing special, wine was good.

  5. Pools are NOT heated in this resort! Misleading information. We would never go back to this Hilton… pretty new property…. Lots of things were already broken…. Lobby bartenders rude!

  6. Kevin, great thorough review as always. Amazing looking hotel with very unfortunate beach. I’d probably consider going there half a week and other half in the hotel zone with a prettier beach.

  7. I actually went here for a summer 2023 trip with my dad's side of the family (a group of 13).

    Some things I'd like to disclose before I state my opinions. I have been other Cancun resorts in the past. In order, I've been Moon Palace (2014), Hyatt Ziva (2016), Finest Playa Mujeres(2018 and 2019), and Hilton Cancun (2023). I was fortunate enough to have my expenses paid through my family. With that said, I unfortunately do not know the rate that my family paid.

    Nonetheless, I did have a pleasant time at Hilton Cancun, and it was the first trip my dad's side of the family took after COVID happened. We felt like the experience was not as good as other all-inclusive resorts we went to prior to this one. I also unfortunately do not know the rates of that one. But my main take-away is that if you're traveling in a group of 13 or more, your experience may not be as pleasant as going in 3 sets of 4 or 5 people. For instance, my experience at Auma was subpar for the one time my family was there. I also had the provolone cheese thing from Auma, and I had received cheese that was still solid (it was about an inch slab of cheese). It also took an hour for this to show up as well. When I saw how the provolone was supposed to look like through this video, I was dumbfounded as to why I didn't get what was in this video. It was still bland regardless. Also ordered a medium rare New York Strip steak there. Mine was more towards rare when I finally got my steak. We were 2-3 hours in waiting for food. I personally got fed up and the younger adults got room service and drinks. Surprisingly enough, the room service steak was actually pretty good. I am still wondering as to why I didn't get that over at Auma.

    My other personal gripe was towards Sunan (the Southeast Asian restaurant). We're all Vietnamese and live in an area in the US with very solid Asian food (Korean, Japanese, Chinese, Vietnamese, etc.) We felt that the food there was definitely more Americanized and it did disappoint us.

    Other than that, I personally still enjoyed my stay at Hilton Cancun, but to a lesser degree compared to my other trips. Since we all had better experiences and had expectations (that most likely grew), I don't think we'll be coming back to Hilton Cancun unless it's at a rate we literally cannot pass on.

    And don't get me wrong, I am absolutely grateful for the trips I am able to have with my family and the vacation that I was able to have because of them. We still made good memories there and we made the best out of it. Additionally, I am not making these comments because I'm not grateful. I am grateful for this experience. However, based on what my family told me, the rates over at Finest Playa Mujeres (a favorite amongst the family) increased their rates by quite a bit. Hence why my family ultimately took a chance with Hilton Cancun. Additionally, my family overall didn't like Hilton Cancun as much. Again, because we had better experiences elsewhere.

    I know I may get some flack for the comments that I made. However, I felt that making this comment could be helpful to those who may be traveling as a larger group. Your experiences may vary. But from what I saw from this video, I am willing to give Hilton Cancun another chance, assuming I get a good rate and travelling with a couple of friends compared to a group of 13.

    Regardless, really love your content. Wish I could do something like this full-time. This would be my dream job, assuming I have money and time to manage something like this. Personally can't wait to watch more of your reviews for potential vacation places

  8. They let Ubers in. You need to give the driver name and room no. to the Concierge when the driver's on the way. Uber took ~$20 to the airport. Much better than the $60-$70 shuttles. They have a free shuttle to and from the mall (Hilton Canopy) in Hotel Zone, 3 or 4 times a day.

  9. We just returned from this "resort" and your review could not be further from the truth. The AC was broken and the whole place was miserable. We called several days before arrival to add Hilton honors # and make dinner reservations….nothing about the AC was relayed. Read the review and this has been going on for some time. Aside from they major issue the resort is a complete disaster. The whole place despite being only several years old is very worn and dirty. The food is bland and the drinks were sugar water with little to no alcohol. The service was absolutely horrible (except in the seafood/steak restaurant). The main lobby and other locations of the hotel are a law suit waiting to happen. Broken tiles uneven floor and raised levels create tripping hazards that we watched happen and experienced a bad fall ourselves. The beach is small and covered with seaweed. Saw that coming in but the water is always dark and dirty because of the rough waters. Not the blue enhanced advertised. Be weary of anything this channel puts out. Not even close to the reality of the stay.

  10. What did you use for transportation from airport to hotel? We are 4 adults and 1 infant. Expedia has the cheapest quote so far $44 one way trip and $100 for round trip. Does that seem reasonable to you?

  11. You can get private round trip transportation for $100. There is one major transportation company in Cancun. I highly recommend using a reputable travel agent when making plans for a Cancun vacation or any Mexican vacation for safety reasons.

  12. Hey love your vids BUT BUT BUT seeing a scorecard between 70-85 at the start suggests the review is going to be boring (not always the case). Could you put it in the notes for the TLDR viewers?

  13. I am curious how come your main booking agents are OTA (not counting FHR) rather than direct?

    Is it because:
    You want to avoid the hotel noting on your loyalty profile that you are a reviewer?
    You want to give a more balanced review without elite status biasing the treatment?
    You are able to get large discounts?

    Or is it some combo?

  14. I stayed here last September and couldn’t believe how great it was. No one was talking about it but it looks like people are catching on. Like you I also got an amazing price. So nice to feel like I’m staying there again through your video. You’ve quickly become my new favorite travel vlogger. Currently binging your videos at work, please keep the sensational content coming!!!

  15. Going to Cancun in May! Would you have a sneak peak on the one resort you will put on the top of your list for a first time young professional traveller

  16. Hey there,

    Love your reviews. Greate job!

    Btw you mentioned you are going to Bali (again).

    I just booked a holiday in Bali (first time), in Mulia resort and Spa (in Nusa Dua).

    Do you have a plan to go there? Or you ever been there?

    Love for some ideas and opinions

  17. I wonder if that “This is It” Michael Jackson show listed in the events calendar is the same one that you saw at the Hyatt Zilara… hmmm…

  18. I loved the video and how the elevated level of a Hilton product could be ….As a destination resort I could see myself content with this on an all- inclusive basis and would not want to deal with the transport aspect of traveling any distance to and from the property to somewhere that was not worth the effort – thanks as always

  19. Excellent video Kevin. Seems like great value for money, very decent food and really impressive room but no thanks. The Uber situation alone would be a no no for me. That is borderline illegal. Also, the beach is totally unappealing – I don't understand the point of flying to a destination (coming from Europe we are talking 9 hours) when the beach looks like that (Well I do go a lot to Bali so I can' t honestly say anything more re quality of beaches/sea….. hehe) and it seems really crowded in bits of the video (unsurprising given that there are + 700 rooms). I do get it while you fairly gave it such a high score but If I wanted value for money plenty of better options in Dubai with really really good beaches with no seaweed problem and affordable taxis.