Arresting this lady made the review she wrote go viral. Millions have since read the review. #badpr
Arresting this lady made the review she wrote go viral. Millions have since read the review. #badpr
Every business person out there needs to follow up on this news story and familiarise themselves with the various components.
In Public Relations, the review saga is known as the Streisand effect, where an attempt to nip an issue in the bud makes it escalate negatively.
A simple sorry, refund or promise to do better would have produced a…
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